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COVID-19: New Solutions and Resources to Help you Navigate the Pandemic

Working from home and social distancing is a significant challenge for many death care providers, especially as the profession deals with the escalating COVID-19 pandemic.

This new dedicated COVID-19 page is designed to help you navigate the situation as we bring together the death care community, share ideas and best practice and offer solutions to help enable business continuity.

COVID-19 Contingency Planning to Ensure Business Continuity: A Panel Discussion

Members of the death care community share their knowledge about how to best tackle this ongoing crisis.

Our guests include Julie Dunk, Chief Executive, ICCM and Jason Masters, Managing Director, APAC Probity and Auditing Consultants. They discuss contingency plans, reflections on what's worked well and what hasn't, and what they're planning for the next stage of the pandemic.

 

How Can We Help?

PlotBox Connect Community Forum

'PlotBox Connect' is our online community for the death care industry. It's a place where you'll be able to ask other death care professionals questions, learn more about changing trends, and share ideas and experiences as we all navigate the challenges that we are facing as an industry.

Learn More

COVID-19 Remote Booking Management

Enabling Funeral Directors to securely view and ‘request to book’ the available time slots in your cemetery or crematorium.
Our customers say this is massively helpful during COVID-19 where there are limited staff members in the office to deal with the growing volume of calls. 

Learn More

COVID-19 Remote Sales Management

Enable remote management of At-Need and Pre-Need sales. Produce and send Contract documentation for e-signature. This solution safeguards that you are centrally managing inventory to avoid double selling. Easy to configure existing fees and inventory. Quick set up, low cost, use alongside existing solution.

Learn More

Noel Seats, Historic Cemeteries Program Coordinator 

"Having access to our cemetery records in PlotBox has allowed us to assist families in an efficient and caring way when we're not able to meet them in person. We are able to easily sell pre-need and at-need burial spaces, take payments and reference our cemetery maps from the safety of our homes." 

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Carla Mulvaney, Crematorium and Cemetery Manager

"I can categorically confirm that PlotBox has helped my team work remotely and adhere to social distancing requirements.

All amended prices for the new financial year were inputted remotely and staff (including myself) who are working from home on a rota basis are able to continue to take bookings and monitor demand.

As PlotBox is our sole portal now...the whole team have a consistent overview of their workload regardless of working location.

Our Cemeteries Officer who has been self isolating has been able to continue to check headstone details using the hi res imaging and answer queries from the grave diggers/FD’s/public enquiries."

The prompt response time to queries/technical issues hasn’t faltered during these exceptional circumstances.

 

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N. Ireland

The ECOS Centre, Kernohans Lane
Ballymena, Co. Antrim, BT43 7QA
✆ (+44)28 25821005

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Boston

200 Portland Street, Boston, MA 02114
✆ (857) 301-7810

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Austin

801 Barton Springs, 
Austin,
TX 78704

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San Francisco

995 Market Street,
San Francisco,
CA 94103
✆ 415 921-9214

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Australia

Level 12/64 York Street,
Sydney,
NSW 2000

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Enquiries

info@plotbox.io

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