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COVID-19: New Solutions and Resources to Help you Navigate the Pandemic

Working from home and social distancing is a significant challenge for many death care providers, especially as the profession deals with the escalating COVID-19 pandemic.

This new dedicated COVID-19 page is designed to help you navigate the situation as we bring together the death care community, share ideas and best practice and offer solutions to help enable business continuity.

How Can We Help?

PlotBox Connect Community Forum

'PlotBox Connect' is our online community for the death care industry. It's a place where you'll be able to ask other death care professionals questions, learn more about changing trends, and share ideas and experiences as we all navigate the challenges that we are facing as an industry.

Learn More

COVID-19 Remote Booking Management

Enabling Funeral Directors to securely view and ‘request to book’ the available time slots in your cemetery or crematorium.
Our customers say this is massively helpful during COVID-19 where there are limited staff members in the office to deal with the growing volume of calls. 

Learn More

COVID-19 Remote Sales Management

Enable remote management of At-Need and Pre-Need sales. Produce and send Contract documentation for e-signature. This solution safeguards that you are centrally managing inventory to avoid double selling. Easy to configure existing fees and inventory. Quick set up, low cost, use alongside existing solution.

Learn More
Oregon Metro

Noel Seats, Historic Cemeteries Program Coordinator

"Having access to our cemetery records in PlotBox has allowed us to assist families in an efficient and caring way when we're not able to meet them in person. We are able to easily sell pre-need and at-need burial spaces, take payments and reference our cemetery maps from the safety of our homes."

Tracey Jolliffee, Cemetery Manager

 Because we have PlotBox, we can now work remotely. This allowed one team to work safely at home apart from the other team, so in the instance of one becoming ill, the other team can safely take over. This is imperative at the moment to provide business continuity so we can continue to provide a burial service. Our team at home can complete the exact tasks as they can in the office, I am able to free up time working on other projects while I know the day to day work is still being completed remotely.

We have also managed to obtain additional licences which has enabled us to take on an additional two members of staff to provide admin support. Training was provided by PlotBox remotely and staff were put in place fulfilling this role very quickly. PlotBox has also provided Webinar support bringing together bereavement teams from across the globe to share best practice, look at any issues we may be having and looking for solutions, it’s been great to know that we have the support of PlotBox behind us to enable us to complete our work."

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Carla Mulvaney, Cemetery and Crematorium Manager

"I can categorically confirm that PlotBox has helped my team work remotely and adhere to social distancing requirements. All amended prices for the new financial year were inputted remotely and staff (including myself) who are working from home on a rota basis are able to continue to take bookings and monitor demand.

As PlotBox is our sole portal now...the whole team have a consistent overview of their workload regardless of working location. Our Cemeteries Officer who has been self isolating has been able to continue to check headstone details using the hi res imaging and answer queries from the grave diggers/FD’s/public enquiries."


N. Ireland

The ECOS Centre, Kernohans Lane
Ballymena, Co. Antrim, BT43 7QA
✆ (+44)28 25821005



200 Portland Street, Boston, MA 02114
✆ (857) 301-7810



Level 12/64 York Street,
NSW 2000
AU: +61 2 7228 7971
✆ NZ: +64 9870 8930




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